Privacy Policy

Last Updated: August 27, 2026

JOYDOT STUDIO PTE. LTD. and its subsidiaries that form part of the Joydot group ("Joydot," "we," "us," or "our") are developers, publishers, and marketers in the interactive entertainment industry. Please read this Privacy Policy carefully. Please note that our practices and the data we collect may vary depending on how you use the Services. The Services are also subject to other terms and policies available within our Services. This Privacy Policy supplements the privacy disclosures provided with your software product and by platform manufacturers.

Notice of Personal Information Collection: Please refer to the sections "Categories of Information We Collect and How We Use Personal Information" and "Legal Bases" to understand what information we collect and why, and the "Data Rights" section to learn how to exercise your privacy rights.

Categories of Information We Collect

The types of information we collect depend on how you use the Services. Generally, we may collect the following information:

- App Activity Information: App interactions, installed app information, and other operation information related to App functions.

- App Information and Performance Data: Crash logs, diagnostic information, and other App performance data.

- Approximate Location Information: When you have granted permission and the relevant feature requires it, we may collect information about the approximate area in which your device is located. We do not collect precise location information.

- Device IDs or Other IDs: Device identifier information used to identify the App operating environment, diagnose issues, maintain Service security, and improve App performance.

How We Use Information and Legal Bases

We use information collected within the App on various legal bases, including to:

- Provide, maintain, and support the Services;

- Improve the Services and our business, and develop new products and services;

- Improve your experience with the Services;

- Review the use and operation of the Services, and analyze App functionality, stability, and compatibility;

- Provide technical support and identify, investigate, and resolve crashes, errors, and performance issues;

- Protect the security of users, employees, facilities, and Services;

- Prevent and address fraud, abuse, cheating, tampering, unauthorized use, and other violations of our terms and policies;

- Comply with legal and regulatory obligations; and

- Conduct other processing activities that we notify you about when you provide information or consent to such processing.

We use the information we collect for business purposes, including to:

- Provide, maintain, and optimize the Services;

- Respond to your questions and communicate with you;

- Improve and personalize your experience with the Services, including maintaining your App preferences and settings;

- Provide technical and other support;

- Review the use and operation of the Services, develop new products or services, and conduct analyses to enhance or improve our software, content, support, and Services;

- Address Service-related or other business needs; and

- Maintain the security and integrity of the Services, users, and our business, including preventing violations of our terms and policies and managing risk exposure.

Legal Bases for Processing Personal Data

Where the law in your region requires us to establish a legal basis, we process your information on the following grounds:

- To establish and perform our contract with you, such as applying our Terms of Service or providing App functions and Services to you;

- To comply with legal obligations;

- For our legitimate interests, such as improving our products and Services, conducting analyses to better understand App operation, supporting our business, operations, and Services, and enforcing and preventing violations of our terms or policies; or

- Where required by law, with your consent.

Sources of Information We Collect

The way in which we obtain information depends on how you use the Services. For example, we may collect:

- Information you voluntarily provide when you contact us, submit feedback, or request technical support;

- App activity, device, diagnostic, and performance information automatically provided when you use the App; and

- Information provided after you authorize relevant permissions in your device system settings in order to enable the corresponding functions.

Information You Provide

When you contact us, submit feedback, participate in surveys, contests, promotions, game testing, or other activities, you may voluntarily provide us with information.

Depending on the Service or activity in which you participate, we may process information you voluntarily provide in your communications, as well as necessary App information related to your request. We use such information only to respond to your request, provide support, administer the relevant activity, or comply with legal obligations.

App Activity, Device, and Performance Information

When you use the Services, we may automatically receive information related to App operation and use. This information includes App interactions, installed app information, device IDs or other IDs, crash logs, diagnostic information, other App performance data, and, when you have granted permission and the relevant function requires it, approximate location information.

We may use this information to maintain the normal operation of the Services, analyze compatibility issues, troubleshoot errors, improve stability, and protect Service security. We may also use internal technologies to detect and prevent cheating, tampering, abuse, or other abnormal behavior in the Services.

Permissions

To enable certain functions, this App may request the necessary device permissions. You may review, manage, or disable the relevant permissions through your device system settings.

If you decline to grant a non-essential permission, this will not affect your use of the App's basic functions. However, functions that depend on that permission may not be available or may not function as intended.

When We Share Information

We do not sell, rent, trade, or share your personal information with third parties.

Except where required by laws and regulations, courts, administrative authorities, or where necessary to protect the legitimate rights and interests, personal or property safety, and Service security of users, the public, or ourselves, we will not disclose your information to any third party.

We do not sell or share the personal information of individuals we know to be under 16 years of age without their consent or, where required by age, the consent of their parent or guardian.

Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

- Request access to or a copy of your personal information;

- Request deletion of your personal information;

- Request correction or modification of your personal information;

- Understand the personal information we collect and/or process about you and the purposes for which it is processed;

- Withdraw consent where processing is based on consent;

- Raise questions, comments, or complaints regarding how we process your personal information; and

- Manage or disable App permissions through your device system settings.

If you wish to exercise any of the above rights, please contact us using the email address listed in the "Contact Us" section. We will process your request after verifying your identity and where required by applicable laws and regulations.

Data Retention

We retain your information for as long as necessary to provide the Services, fulfill legal obligations, and/or exercise, preserve, or establish our rights.

We determine reasonable retention periods based on factors including the purpose of the Services, type of information, legal and regulatory requirements, security risks, and operational needs. When information is no longer necessary to retain, we will take steps to delete it, anonymize it, or otherwise handle it appropriately.

We may retain certain personal information for a reasonable period of time to resolve disputes, enforce terms and policies, administer the Services, comply with technical and legal requirements, and meet limitations related to the security, integrity, and operation of the Services.

Children's Privacy

Generally, our Services are intended for a general audience, and we do not knowingly collect personal information from children under the age of 13, unless applicable law provides different protections.

For Services that may be made available to children, we may implement age restrictions, limit the collection of personal information, or obtain permission from parents or guardians where required by law. If we discover that a child has provided personal information without parental or guardian consent, we will handle such information promptly in accordance with applicable law.

We encourage parents and guardians to instruct children not to disclose their real name, address, telephone number, or other personal information without permission when using the internet.

Data Security

We follow generally accepted industry standards and maintain appropriate safeguards to help protect the security, integrity, and privacy of the information we collect about you. These safeguards are designed to prevent information under our control from accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure, or unauthorized access.

However, no system can be completely secure, and we cannot guarantee that our security measures are entirely risk-free.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise rights related to your personal information, you may contact us at:

[email protected]

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Please review it from time to time for updates.

If we make material changes to this Privacy Policy, we will provide you with appropriate notice and, where appropriate, additional information about the changes. To the extent permitted by applicable law, your continued use of the Services means that you accept these changes.